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hello_lovelies
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PLEASE HELP!! 😩 Boot device not found, please install operating system on hard disk

HP Recommended
HP ENVY x360 Convertible PC
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Please help!   Every time I open up my laptop it says that, “Boot device not found, please install operating system on hard disk”.  I’ve done every help tutorial on YT and none of them worked!!  Please help, I need this laptop 😩

4 REPLIES 4
iomare
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Hi,

Can you provide the exact model or product number of the notebook

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Can you also perform diagnostics at boot to see if there are any hardware problems

Turn off the PC by holding the power button

Turn on the PC and repeatedly keep hitting the ESC key until startup menu appears

Press F2 to enter diagnostics

Perform the system test or at least the Hard Drive test

 

Let me know,

David

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hello_lovelies
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Thank you for replying, David.  The model number is m6-aq003dx.  When I did the hard drive extensive check, it said there was no hard drive installed.   “No hard drive installed.  Please check that the power and data cables are connected properly.”

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iomare
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Hi,

This usually indicates that the Hard Drive has failed and needs to be replaced.

In any case you should replace the Hard Drive with a 2.5" SATA3 SSD as it will give a great boost to the everyday performance of the PC.

Example

https://www.amazon.com/SAMSUNG-Inch-Internal-MZ-77E1T0B-AM/dp/B08QBMD6P4/ref=sr_1_1?dchild=1&keyword...

On page 30 of service manual you can see the steps to replace the drive

http://h10032.www1.hp.com/ctg/Manual/c05098448.pdf

 

You can create a USB drive on another PC with Windows 10 on it and then use this USB Drive to install the OS on the SSD, After installation go into settings and completly update the PC as it will find the necessary drivers

https://www.microsoft.com/en-us/software-download/windows10

 

It will feel like a new PC.

 

Hope it helps,

David

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ElenaDP
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Try this first!

 

Power on your laptop and press F10 or del keys for going into de Bios setup

 

When you are in the Setup bios menu look up for "legacy compatibility" or  "MBR" option and select "enabled"

save changes pressing F10

restart  and ... ¿did you get it?

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