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Envy 15 Notebook
Microsoft Windows 10 (64-bit)

I always use PIN or FingerPrint reader to log-in my laptop and have forgotten the password - how can I recover or reset the admin password? I there a way /option to use PIN or Fingerprint to reset the password? - PLEASE HELP - RD 

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@RD38 

 

We cannot help you directly.

Community members are prohibited from providing any information that can (will) breach computer security.

 

That said,

If you are using a Microsoft Account as the login to your computer,

You might be able to get help from Microsoft.

 

Microsoft Account – Password Reset

When you can't sign in to your Microsoft account

 

 

Password Help on the Community

According to the Community's Rules of Participation

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Thank you for participating in our HP Community.

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Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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