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‎12-27-2018 07:58 AM - last edited on ‎12-27-2018 08:34 AM by Retired

HP Recommended
Product: HP MINI

Hello

My daughter reset her password and can't remember it, so I have tried to reset it but it is asking for an external drive which I don't have, can anyone help me get back in so I can reset the password? [personal information removed]

Thanks

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1 person had the same question
4 REPLIES 4

‎12-27-2018 08:02 AM

HP Recommended

@Tfod

 

Reboot ad try:   qet71q7ziu

 

REO

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‎12-27-2018 08:08 AM

HP Recommended

Thanks for your reply, unfortunately that didn't work?

 

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‎12-27-2018 08:28 AM

HP Recommended

@Tfod

 

When asked for the password just hit enter 3 times.

 

Post any code if you receive one???

 

REO

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‎12-27-2018 08:56 AM

HP Recommended

No code appeared....sorry! 

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