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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2K9AV)

Need a motherboard reset code

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Hjvee,

 

For security reasons, a forgotten BIOS administrator password cannot be removed through the community, and community rules don't allow bypass codes.

 

Please contact HP Support with proof of ownership; they will guide you through the official unlock process: https://support.hp.com/contact-hp


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Hjvee,

 

For security reasons, a forgotten BIOS administrator password cannot be removed through the community, and community rules don't allow bypass codes.

 

Please contact HP Support with proof of ownership; they will guide you through the official unlock process: https://support.hp.com/contact-hp


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

HP Recommended

Thanks for your reply. I will definitely try to contact someone. I NEED help!!

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