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G1978
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Message 1 of 2
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Password reset

HP Recommended
Hp 2000 notebook pc

I forgot my password and I can not log in.

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@G1978 

Passwords can NOT be recovered; instead, they have to be reset.

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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