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Locked

‎10-29-2022 06:19 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V6AV)
Operating System: Microsoft Windows 11

Can someone please help with a password reset problem? My laptop says password is wrong, but I don't understand why its saying this. I tried to reset, but it states to use a flash drive reset. it does not show anything but a login screen, I have no options. Please help!!!

1 REPLY 1

‎10-29-2022 06:37 PM - edited ‎10-29-2022 06:37 PM

HP Recommended

Hi,

Thank you for visiting the HP Support Community.

In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

Regards. Stay safe.

I work on behalf of HP.
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