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HP Recommended
Pavilion dv6-6180us
Microsoft Windows 10 (64-bit)

I have an HP Pavilion dv6-6180us running Windows 10 version 1909. Whenever I start up the computer off of battery power, it shuts off right after entering my PIN. But when I'm on AC power, it doesn’t. Any help fixing this?

4 REPLIES 4
HP Recommended

@thexsbgamer1 

I would suggest using the information below to check the battery ...

 

You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I replaced the battery 2 weeks ago. battery_report.jpg

HP Recommended

@thexsbgamer1 

OK, thanks -- it does say the charge is down, but I would think that it's not enough to matter.

 

Don't know what else to suggest -- since this is most likely a battery issue.

 



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Would it help to know that the battery is offbrand? The battery that came with the laptop won’t turn it on anymore. I have spare MU06 batteries though.

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