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- Pavilion dv6-6180us shutdown right after logging into Window...

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02-20-2020 06:37 PM
I have an HP Pavilion dv6-6180us running Windows 10 version 1909. Whenever I start up the computer off of battery power, it shuts off right after entering my PIN. But when I'm on AC power, it doesn’t. Any help fixing this?
02-21-2020 08:12 AM
I would suggest using the information below to check the battery ...
You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport
This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.
I am a volunteer and I do not work for, nor represent, HP
02-21-2020 12:32 PM
OK, thanks -- it does say the charge is down, but I would think that it's not enough to matter.
Don't know what else to suggest -- since this is most likely a battery issue.
I am a volunteer and I do not work for, nor represent, HP