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Locked

‎10-30-2024 04:23 PM

HP Recommended

I have been locked out of my sign in. My computer will not accept password. I cannot access any reset and I do not have a reset disc.  I cannot access administrator account

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2024 04:26 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎10-30-2024 04:26 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
1 person found this reply helpful
Was this reply helpful? Yes No
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