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‎09-25-2021 05:44 AM

HP Recommended
Product: HP Pavilion - 15-cs3065cl
Operating System: Microsoft Windows 10 (64-bit)

This Pavilion has had many different Blue Screens halt the notebook and had errors "Critical Process has Failed',  "Unexpected Store Exception", "Driver Verification DMA Violation" & Critical Process Died". If I let it 'gather information and restart', it always reports no operating system present during BIOS. It doesn't matter if I'm online with a browser or not.

If I press and hold power to turn off instead of letting it gather ....., then power right back on, The computer will boot to the login screen and not report a missing OS.

So during the windows 10 gathering information blue screen, what is gathered? It seems then there is a log of the dying process where I could get a hint of why it's crashing?

I have:

Flashed the bios with the HP support recommended update.

Went to the startup setting and only selected minimal startup processes.

Ran a registry cleaner.

Done the old school things of scanning HDD for errors.

Turned off HDD caching.

 

To me, it's a failing SS HDD sector or memory section.

How do I look at the info Windows has 'gathered' to see why?

 

 

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