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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Pavilion x2 Detachable Boot from USB - No Legacy Option

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02-01-2020 04:37 AM
Pavilion x2 detachable - unable to reinstall Windows 10 as unable to boot from USB
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Accepted Solutions
02-04-2020 11:04 AM
Hi Asmita
I had already tried all of the suggested steps, without success, but I remembered seeing another thread which suggested using a different flash drive, so I did just that and all went fine. I am now up and running again, but for others who might have the same problem it's worth trying another flash drive (possibly the first was a USB3 and the second a USB2 but I'm not sure)
Anyway, thanks for your quick response.
02-04-2020 12:26 AM
Hi @Ebbtider
Welcome to the HP Support Community. I'd be happy to assist you with the windows installation.
Let's try these steps -
Step 1 Hard Reset -
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Press and hold down the power button for 15 to 20 seconds.
4) Plug-in the Adapter.
5) Try to turn on the computer.
Step 2 BIOS Defaults -
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F10 once for BIOS.
4) Press F9 for BIOS defaults.
5) Press F10 to save and exit.
You may also refer to this document - HP PCs - Performing a System Recovery
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
02-04-2020 11:04 AM
Hi Asmita
I had already tried all of the suggested steps, without success, but I remembered seeing another thread which suggested using a different flash drive, so I did just that and all went fine. I am now up and running again, but for others who might have the same problem it's worth trying another flash drive (possibly the first was a USB3 and the second a USB2 but I'm not sure)
Anyway, thanks for your quick response.