Pavillion won't power up

[webbrewers]

This is a relative's laptop that's probably about 3 years old  Was working fine but battery wouldn't charge. Bought a new battery which showed it was charging, but then when unplugged from charger, it wouldn't turn back on. The little light by the power port is on so I think that's a sign the adapter is ok, but not sure. I've tried all the power/bios reset tips and they haven't resolved the issue.

[Dilip_18]

Hi@webbrewers,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing charging issues with the HP Pavilion Laptop not turning on when disconnect the charger. 

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• For Testing and Calibrating the Battery please click this link

If the issue still persist then it could be a hardware issue on the Laptop PC. 

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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