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Orelianus_menic
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Pc not turning on after i turned it off for 1 hour

HP Recommended
HP 17-AN002NL
Microsoft Windows 10 (64-bit)

Hi, so days ago I was doing 3D art on my Omen PC, then my parents called me out for dinner, I turned off the Laptop but when I returned like 1 h ago I tried to enter but it died out, no life, no sound, no light 

 

I tried the method that this person used in this video[content removed]

hoping I didn’t do anything wrong nothing happened, the pc was dead 

 

here some things that might be the cause, but I’m not a pc expert, i’m just an artist and gamer

 

- I had a problem with charging the laptop, as it’s been a month that when I put the charger it charged for 7 seconds then it disconnected all by himself, only after connecting and disconnecting, twisting it a couple of times it started to charge it well

-the light of the charger in the dead pc remain there just for 3 seconds then it disappear, the only real thing that actually happens, the light is orange 

-it’s almost been a year that this pc made a strange sound in the hard drive when it was on even after the second time I sent to you to repair

-sometimes I can’t enter the files on the pc and open folders

 

so these are the problems I had before it broke 

 

I hope it is just a trouble shoot problem because I need the pc as soon as possible for my work

Use this video as the first tests to run on your HP Omen that wont start. Progress further into the computer to troubleshoot by using the videos below if th...
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praveenbv
HP Support Agent
HP Support Agent
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@, Welcome to the HP Support Community!

 

       

Welcome to the HP Forums. I would be happy to help you with your Pavilion.

  • I understand that your hp pavilion does not turn on.

 

No Power - No lights:

 

Perform the below steps:

If the computer does not start, the LED lights do not glow, and the display is black,

you can perform one or more of the following actions to resolve the no power issue:

 

(Click on the blue letters to get more details about each step)

  1. Examine the adapter and power cord for physical damage
  2. Test the power from the AC wall outlet to the notebook connector
  3. Start computer using the battery only
  4. Check that the lid switch moves freely
  5. When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning.

      

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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