-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Phase 1 Initialiazation failed after I mistakenly deleted so...

Create an account on the HP Community to personalize your profile and ask a question
02-29-2024 03:08 PM
The ONLY way I know to repair this is to do something known as a Repair-Install, in which you reinstall Windows on top of itself, which will reinstall all the needed system components. Problem is, you need a boot USB stick with the same OS version has HP preloaded on your PC, and the only way I know to get that is using their Cloud Recovery option. If that is not available, then you are stuck.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Windows and the HP drivers and utilities that originally came with your PC.
You will need a working PC and a 32GB USB stick to hold the recovery files. Here is the link:
https://support.hp.com/us-en/document/ish_4511095-4511141-16
If you use a different PC to run the tool, you will have to provide your PC's product number. Here is an HP link for finding that information:
https://support.hp.com/us-en/document/ish_2039298-1862169-16
I am a volunteer and I do not work for, nor represent, HP