-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Playing game then laptop ncrashes results in bsod then when ...

Create an account on the HP Community to personalize your profile and ask a question
11-20-2023 09:21 AM
Whenever I play two times of similar category they crash my laptop resulting in the BSOD then when I try to reboot it it results in boot device not found then when I go to systems diagnostics then leave it the pc turns on the off then the process continues till I'm lucky it actually reboots. I have tried reseting the laptop but keeping files (it still does the same thing) and I don't know what to do.
11-22-2023 12:30 PM
Hi @Anderson-jacob,
Requesting for serial Number PC/Notebook/Laptop
Welcome to the HP support community.
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
https://support.hp.com/in-en/document/ish_2039298-1862169-16
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.