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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Please help

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07-05-2019 09:03 PM
Whenever i am trying to start my laptop the error message shows no bootable device found and Operating System missing...
I have tried all the steps but I failed to reinstall the os... Please help
07-08-2019 04:56 PM
Welcome to HP support community.
Run Extensive system test to check for hardware failures.
1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
4. Click Extensive Test.
5. Click Run once, or Loop until error. While the test is running, the time remaining and test result for each component are shown on the screen.
Run test on hard drive which is listed under Component test.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee