Power Button Blinking

[shaade]

Hello , i have a problem with my HP notebook Laptop, The power button is blinking , and also the led of the charging port (just when its plugged in).

(Laptop off) , when i put the AC in ,the led turn on(charging port) but doesn't blink , however when i click on the power button they start blinking both ( both goes off but the led of the charging port turn on first )

I have no others led blinking and i have already did a hard reset , starting the laptop only with AC in ( without battery ) ,and and with it .

There is no hardware sounds , no fan spining BUT there is a USB port giving a electricity ( i've tried the USB port on my phone(Charging),and with an optical mouse 1of3 working , it work when the power Button is on ( just for 3-4 sec )

I don't really know what happened i was just lestening to music ..

[Jeet_singh]

Hi @shaade,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

As I understand the computer is not turning on or is displaying only a black screen and the battery isn't charging either,

First off, Hats off to you for a job well done as you have tried the basic troubleshooting steps and checked settings on the unit, before posting the query in the HP forums. It is amazing to see how technically competent you are. It is always a privilege to work with tech-savvy customers like you.

To provide an accurate solution, I'll need a few more details:

Is there a light on the power button, keyboard and/or the charger port?

What is the product number of this computer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

In the meantime, you perform the below steps:

If the computer does not start, the LED lights do not glow, and the display is black, you can perform one or more of the following actions to resolve the no power issue:

(Click on the blue letters to get more details about each step)

1. Examine the adapter and power cord for physical damage

2. Test the power from the AC wall outlet to the notebook connector

3. Start computer using the battery only

4. Check that the lid switch moves freely

5. When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning.

* If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery.

* If the LEDs do not glow, and there are no other indicators of power being available to the computer, contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board.

* If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot.

* If the LEDs glow but the computer does not start on either battery or AC power, go to Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.

I hope this helps. Let me know how it goes for further assistance. I'll be more than happy to help.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

[shaade]

Hello,this is the info that i have :

Is there a light on the power button, keyboard and/or the charger port?

Yes just on the power button and charging port,but no in the keyboard

What is the product number of this computer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

prodID- V2G06EA#ABF

And i've tried the troubleshooting steps and nothing happened the laptop stay in blinking mode just the power button is blinking ,and i want to contact HP un Jordan ( where i live ) to repair this PC.

I hope there is nothing serious with it ...

[shaade]

I don't know how to contact HP in Jordan i dont find where i have to go ,if you know how please tell me .

[Jeet_singh]

Hi @shaade,

Thanks for replying,

I appreciate your time and efforts,

I understand you have tried the steps suggested and still having the issue, this clearly indicates a hardware issue with the PC. I would personally suggest you contact our HP phone support team for available service options. Please fill in the product details to get the tech support number.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.

They will be happy to assist you immediately.

Keep me posted for any other assistance,

If the information I've provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that'll help us and others see that we've got the answers!

Good Luck.

[shaade · Accepted solution]

Hi ,

The problem is the morherboard is dead by unknow reason , said an hp employee , im repairing it now ..

Anyway thanks for the help .

This post will be mark as solved

[Pyrooknight]

Can you tell me , what kind of repair you did to the motherboard.

[shaade]

i was obligated to buy a new motherboard 

[jainilp25]

How much did the motherboard cost?

[Pyrooknight]

I was able to restart my laptop, .. by cleaning the vent, fan, re insert ram card and cmos. But my battery is toast.