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Buzyreal
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Message 1 of 2
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Flag Post

Power-On Authentication

HP Recommended
Probook 450 G4
Microsoft Windows 10 (64-bit)

I was trying to set a fingerprint password so I was asked to reboot my system after reboot it just took me to Power on authentication with users I don't even Recognize. And have tried every possible password that I remembered but not working

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RodrigoB
Moderator
Moderator
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Message 2 of 2
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HP Recommended

Hi Buzyreal,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

 

I work on behalf of HP.
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