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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
MarcinMM
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Message 1 of 2
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Flag Post

Power On Authenticator not working / blocked

‎01-22-2021 02:13 PM

HP Recommended
Product: Elite 835

Hello,

I have set  the Power On Authenticator And...after restarting either fingertip or password is not working...so  fully blocked...

can someone advise on what to do? Whom to contact ? 
thanks

Tags (1)
1 REPLY 1
RodrigoB
Moderator
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Message 2 of 2
Flag Post

‎01-22-2021 02:19 PM

HP Recommended

Hi MarcinMM

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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