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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Power On Authenticator not working / blocked

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01-22-2021 02:13 PM
Hello,
I have set the Power On Authenticator And...after restarting either fingertip or password is not working...so fully blocked...
can someone advise on what to do? Whom to contact ?
thanks
01-22-2021 02:19 PM
Hi MarcinMM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards.