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Hazzo
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Message 1 of 4
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Solved!

Power On/BIOS password required, error code CNU92032MQ

HP Recommended
HP Compaq Mini 110
Microsoft Windows XP

Had not used the notebook for a long time. When I tried to boot it up, a screen flashed up; it flashes up for too short a time to read properly but at the bottom, it gives F9 and F10 boot options but I could not get these to do anything. Then the screen goes to an "Enter CURRENT password" prompt. No HP or Windows logo at all. When the password is unsuccessfully entered 3 times, the following is displayed;  Password check failed / Fatal Error... System failed / CNU92032MQ and the only thing the notebook can do is be switched off, to repeat the same process. I tried removing battery and using the various the e9xxx passwords given on the blog, nothing has worked so far.

 

(Is this a "Power On" or a "BIOS" password prompt?)

 

Please help me recover my notebook.

 

1 ACCEPTED SOLUTION

Accepted Solutions
DavidPK
Level 18
49,520 9,496 9,903 17,237
Message 2 of 4
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HP Recommended

Hi,

 

Enter  e9lo71f745   ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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3 REPLIES 3
DavidPK
Level 18
49,520 9,496 9,903 17,237
Message 2 of 4
Flag Post
HP Recommended

Hi,

 

Enter  e9lo71f745   ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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Hazzo
Author
New member
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Message 3 of 4
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HP Recommended

Thanks so much, this worked.

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DavidPK
Level 18
49,520 9,496 9,903 17,237
Message 4 of 4
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HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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