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HP Pavilion - 15-cc166tx

Hi,

In my lap the power blinks after every 5 seconds and the light last for 3 seconds but no display and the keyboard don't works(the backlight light doesn't get on when I press the key) and also pc doesn't get started.

Please help me with this.

Thank you

1 REPLY 1
HP Recommended

Hi @tinakar,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing blank display issues with your HP Pavilion - 15-Cc166tx.

 

Please follow the steps listed below for BIOS recovery:

1. Turn off the computer and keep the power adapter plugged in.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

4. The HP BIOS Update screen displays, and the recovery begins automatically. Follow any on-screen prompts to continue the start up to complete the recovery.

You may also check the link: https://support.hp.com/us-en/document/c02693833

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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