Power button failure

[Praveen1503]

Hp envy x360 convertible laptop’s power bitton is not working but when i press it for multiple times( for about to 1-2 mins) then its getting turned on.

And no other issues in the device.

[Gaya1239]

Hi @Praveen1503 ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're experiencing issues with the power button on your HP Envy x360 convertible laptop, there are a few steps you can take to troubleshoot and potentially resolve the problem:

Restart the Laptop: Sometimes a simple restart can help with temporary glitches. Shut down the laptop completely and then turn it back on.

Update the BIOS/UEFI: Ensure that your laptop's BIOS/UEFI is up-to-date.

Check for Driver Updates: Make sure all your device drivers are up-to-date. Go to the HP support website, enter your laptop's model number, and download and install the latest drivers, especially those related to power management.

System Diagnostics: HP laptops often come with built-in diagnostic tools. Run a system diagnostic test to check for any 

hardware issues. This can help identify if there's a problem with the power button itself.

Power Reset: Perform a power reset by shutting down the laptop, disconnecting the power adapter, and removing the battery (if applicable). Hold down the power button for about 15-20 seconds, then reconnect the battery and power adapter and turn the laptop back on.

Check for Physical Damage: Inspect the power button for any physical damage or debris that might be obstructing its normal operation. If you find anything, try to clean

I hope this helps. 

Take care and have a good day.

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