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HP Recommended
Microsoft Windows 10 (64-bit)

Product Name:  HP Spectre x360 Convertaible 15-bl0XX;  Product Number:  X5P15AV

The power button on this device is quickly becoming unusable.  It is requiring 10 - 15 attempts to get the power to turn on.  I have two questions:

1.  I've read that there is a way to power on with the keyboard rather than the power button.  Is this accurate, and if it is, how is that done?  (Further info - I cannot tell if my Function key is enabled or disabled.)

2.  Can a new power button be installed by a local qualified repair shop or must I send the laptop to HP for repair?

 

Thanks for any and all help.

 

Gregoire

1 REPLY 1
HP Recommended

Hi @Gregoire-1

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing power button-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

You may try the below steps to use instead of using the power button:

 

  • Shutdown the computer. Turn the computer back on and press the "Delete" or "F2" key as soon as you see the initial boot screen. The BIOS menu screen appears.
  • Enter the BIOS password if prompted to do so. Use the arrow keys on your keyboard to navigate to the "Advanced" or "Advanced Settings" menu option. Press the "Enter" key.
  • Move the cursor to the "Power Management" or "ACPI Management" option. Press the "Enter" key and then move the cursor to the "Wake on Keyboard" or "Power on by Keyboard" option.
  • Press the "+" or "-" key to change the "Wake on Keyboard" or "Power on by Keyboard" option value setting to "Enabled."
  • Press the "F10" key to save the BIOS setting changes and exit the utility. The computer will restart.
  • Press the power button on the computer and hold it for four or five seconds. The computer powers off.
  • Press any key on the keyboard. The computer should start without the need to push the power button.

 

If the steps shared above don't work, you may follow the steps I have shared in the private message. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.