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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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HP ZBook Firefly 14 inch G8 Mobile Workstation PC (275W6AV)
Microsoft Windows 10 (64-bit)

i have a firefly 14 g8  the power button qill not turn the laptop on or off. if i disconnect the battery and plug it back in the laptop will start up. everything works fine except the button. what i would like to know is what is the most probably cause. the button on the keyboard or something on the motherboard

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