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HP Recommended
OMEN Laptop - 15-en0023dx

Today was busy on the laptop when i noticed the battery got low, even though plugged in. Sometimes the adapter please g isn't seated properly in the socket, so i adjust it. Nothing happened and I started googling.

 

Battery got to 10% and tried a reboot. When I tried to power on the laptop, it shows 3 short blinks a 4 sec pause and then again 3 short blinks.

 

I've tried all the power button holding tips i could find, 8s, 12s, 30s nothing works. Tried the win+b and 2-3s power button, again nothing.

 

Surely don't hope this is a motherboard issue. Laptop is about 2 years old now. Was working fine tonight up untill the battery ran low

2 REPLIES 2
HP Recommended

Hi @Romboutv
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing blinking lights issues with your OMEN Laptop - 15-En0023dx.

 

This could be a hardware issue with the unit and may require repair. 

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

I brought the adapter to a tech shop, there was no current measured. I'm tryin Ng to get it repaired, otherwise a new one. Seems to be due to dead adapter.

 

I'll update this when i know more

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