• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
L7B13EASABV
Microsoft Windows 7 (32-bit)

Hello, 

I have forgotten my power on password and after i put wrong password three times, the system disabled is show to me and there is a code. 

 

Please can you guys help me. 

 

Thanks

 

3 REPLIES 3
HP Recommended

@Pawan90b 

Sorry, we are no longer able to provide any assistance with this.

I know we used to give out codes to bypass password issues, but the Community Policies changed this March such that we are now PROHIBITED from assisting customers in bypassing Admin or BIOS passwords, or in resetting those passwords.

For assistance in this NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hello, 

Thanks for answering me

But I am living in Iraq, and as I know you don't have a customer service here in Iraq.

 

So please tell me what to do. 

 

Regards

Thanks

 

HP Recommended

@Pawan90b 

Sorry, but you will have to contact someone in the list -- as we can not do anything for you, from here.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.