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Locked

‎05-18-2023 11:48 AM

HP Recommended
Product: HP EliteBook 840 G7 Notebook PC
Operating System: Microsoft Windows 11

My Laptop was restarted for the update. After the BIOS update, it is not accepting my fingerprints. Is there any way to reset the HP Secure Power-on Authentication?  

Category:
1 person had the same question
1 REPLY 1

‎05-18-2023 12:30 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
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