cancel
Showing results for 
Search instead for 
Did you mean: 
TEKNOCOM
New member
1 0 0 0
Message 1 of 2
96
Flag Post

Power on or Administrator password.

HP Recommended
HP 250 G6
Microsoft Windows 10 (64-bit)

Hi Community.

My customers 250 notebook is locked with power on password. 

Disabled ID : i 65686621.

 

kindly help me if someone can to unlock this unit.

 

Thank you in advance.

 

1 REPLY 1
WAWood
Level 16
Level 16
33,786 33,678 3,067 7,556
Message 2 of 2
Flag Post
HP Recommended

@TEKNOCOM 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords simply can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy. HP can assist in resetting passwords but if your original warranty has expired, they will charge you for the assistance.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. For more information, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation