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Message 1 of 2
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Preparing Automatic Repair Black Screen for more than 3 hours

HP Recommended
HP Pavilion Notebook PC
Microsoft Windows 10 (32-bit)

My laptop has been stuck with a black screen which displays ‘preparing automatic repair’. How can you fix it? 

I have done the system diagnostic test and the hard drive DST check has failed. Is it possible to figure out the issue?

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Message 2 of 2
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HP Recommended

Hi:

 

If the hard drive DST check has failed, it means you will have to replace the drive and reinstall the operating system.

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