Preparing Automatic Repair Boot Loop

[TN3315]

My computer continuously turns on and displays the message, "Preparing Automatic Repair" for a minute or so, then shuts down, starts back up, and displays the same message on the screen. I have done the extensive hardware check and all components pass, but cannot access the Restore & Recovery menu. When I press F11 on startup, the menu name displays on the lower left hand corner and the screen goes black and then the computer shuts down, starts back up, and displays the message and the loop starts all over again. Additionally, I have tried booting from a USB drive; however, I am unable to do that as well. What troubleshooting steps do I need to take in order to fix this issue?

[Garp_senchau]

@TN3315, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Perform a Hard Reset

Power off the laptop completely.

Unplug the power cord and remove the battery (if removable).

Hold down the power button for 15-20 seconds to drain any residual power from the laptop.

Reconnect the battery and power cord, and try turning it on again.

Try Accessing the BIOS

You might be able to reset the BIOS settings or change the boot order to resolve the issue.

Power off the laptop.

Turn it on and repeatedly press the Esc key.

In BIOS, check the boot order to make sure the hard drive or SSD is set as the primary boot device.

You can also reset the BIOS to default settings if you suspect misconfiguration, which could be causing boot issues.

Check for Hard Drive/SSD Issues

If your computer is stuck in a repair loop, it's possible that the hard drive or SSD is failing.

Check the drive health

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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