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Modeelha__
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Message 1 of 2
185
Flag Post

Preparing Automatic Repair and black screen

‎02-13-2021 02:41 AM

HP Recommended
Product: Probook 640 G1
Operating System: Microsoft Windows 10 (64-bit)

Stop code: Unmountable boot volume

Product number: D9R53AV

 

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daveforev20
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Message 2 of 2
Flag Post

‎02-13-2021 04:13 AM - edited ‎02-13-2021 04:14 AM

HP Recommended

Unmountable partition suggests a problem/corruption with the primary boot partition and/or drive problem at this stage.

 

You could take steps to try and repair said partition but it may be easier to begin the HP Windows 10 recovery process.

 

If it is a drive failure, you'll likely need to look at getting that replaced.

Forever Group - HP Partner & Microsoft Partner
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