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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Preparing automatic repair/please wait
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02-18-2024 03:17 PM - last edited on 02-27-2024 09:46 AM by JessikaV
Laptop stuck in preparing automatic repair! I clicked F2 and ran a test and it passed, but when I click F11 it doesn’t load and it gets stuck in a please wait loop. I keep trying with no luck
I need it for school ASAP
02-20-2024 03:21 PM
This message means that Windows has become corrupted -- so much so, that it can no longer boot. MS puts up this message to tell you that Windows will repair itself -- but in my experience of having seen this dozens of times over the years, it has NEVER been able to make those repairs. So it keeps rebooting and redisplaying this again and again -- until you get disgusted and turn off the PC!
This problem is nearly impossible to fix -- from the standpoint of making repairs and leaving your stuff intact. Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.
Since laptops out there exist running Windows 10 and Windows 11, and since the steps are different for each, you need to tell us which Windows version it was running.
I am a volunteer and I do not work for, nor represent, HP