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HP Recommended
HP ENVY dv6-7307tx Notebook PC

When I press the power button on my laptop, it does not work. When you press the power button and hold it for 50 seconds, it is on. What is the reason, and how can I solve this error?

1 REPLY 1
HP Recommended

@Kasun_Bandara 

 

Welcome to the HP support community.

 

I understand that you are getting issues with the notebook power button, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.