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HP Recommended
HP EliteBook 835 G7 Notebook PC IDS Base Model
Microsoft Windows 10 (64-bit)

Hi, I was prompted with a BIOS update on my laptop. I accepted, everything seemed to go fine, there were progress bars showing, but after restart ths OS did not load freezing on the black screen with HP Sure Start logo. I tried all the different steps, including re-installing BIOS, turning off Sure Start (in BIOS), etc.

I'm in contact with HP Support but it's been a week now with no progress.

Last thing I'm thinking of now is to return to previous working version of BIOS which would be ver. 1.09.00. But I'm not able to locate this version as there is always only latest version available on HP Web.

Can anybody help me? Or did anybody have the same problem?

3 REPLIES 3
HP Recommended

Hi:

 

If you look under the previous version section on the latest BIOS update, you will find the older versions, but there is no 1.09.00 version.

 

There is a 01.08.20 version:

 

Driver - HP EliteBook 835 G7 Notebook PC | HP® Customer Support

 

...and a 01.08.00 version:

 

Driver - HP EliteBook 835 G7 Notebook PC | HP® Customer Support

 

There are older versions than those as well going back to 01.05.00

HP Recommended

Hi there,
Please can anybody provide me with hp BIOS version 01.08.20 for Windows 10 ver. 10.0.19041 (20H1) for the above notebook?
Thanks.
V.

HP Recommended

Hi:

 

I gave you the file... the first link.

 

That is the only one available.

 

BIOS
Version:
01.08.20 Rev.A
Operating Systems:
Windows 10 Version 20H2 (64-bit)
 Microsoft Windows 10 Version 20H2 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 11
Microsoft Windows 11 version 21H2 (64-bit)
Release date:
Mar 23, 2022
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