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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)

Bonjour, 

J'ai un problème lors du démarrage de mon ordinateur. Un rectangle bleu s'affiche avec ce message :

 

There is an issue with Trusted Platform Module (TPM) data.

Press [Y] - Reset whole TPM

Press [N] - Boot with current TPM data

Note : Bitlocker may require the recovery key to boot to Windows

 

Je ne sais pas quoi faire, est-ce que quelqu'un aurait une solution s'il vous plait ?

3 REPLIES 3
HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
HP Recommended

Bonjour,

 

Avez-vous trouvé une solution de votre côté ?

Je rencontre le même souci depuis la maj du BIOS. J'ai vérifié dans celui-ci que le pilote TPM est bien disponible et j'espère trouvé une solution avant de devoir choisir "Y".

Merci,

HP Recommended

Hello,

I translate the question.

"I have a problem when starting my computer. A blue rectangle appears with this message:

 

There is an issue with Trusted Platform Module (TPM) data.

Press [Y] - Reset whole TPM

Press [N] - Boot with current TPM data

Note: Bitlocker may require the recovery key to boot to Windows

 

I don't know what to do, does anyone have a solution please ?"

 

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