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Problem after updating Bios, administrator password incorrect?

HP Omen 15-dh0xxx
Microsoft Windows 10 (64-bit)

Hello! I updated the bios of my PC, and now it asks form an administrator or power on password. The problem is that my current password that I had for the bios is incorrect? I am 100% sure of my password, because I literally used it before updating the bios. After entering the password 3 times, it asks for an hp usb recovery thing? But I dont have it, nor I even know what it is. Finally, if I press enter again 3 times, it says that the answers to the questions were incorrect, But I havent set up any questions beforehand. Last thing that I noticed is that the keyboard colours were different. All solutions that i tried are windows + B, windows + V, using all passwords that I had (But still, I know my password and it appears incorrect) 

 

Thanks in advance!

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Problem after updating Bios, administrator password incorrect?

@Josua5Lopez
Thank you for posting on the HP Support Community.

 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to flash the system BIOS. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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