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prochy_m
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Problem turning on HP pro X2 612 G2

HP Recommended
HP pro X2 612 G2
Microsoft Windows 10 (64-bit)

in the system configuration I switched from "selective boot" to "normal boot". After the restart, the computer name DESKTOP-VAMOLUE \ new user is displayed

and the system wants a password.

The password to win does not work and I do not know what password to enter. My disk is not encrypted.

2 REPLIES 2
prochy_m
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HP Recommended

boot.jpg

 

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MarcusC
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HP Recommended

Hey @prochy_m 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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