• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-31-2024 01:30 PM

HP Recommended
Product: Hp Omen 15 dc1xxx

When i turn on the computer appear the problem CMOS 502 “the CMOS is invalid…

I even bought a cr2032 but after that i realized that new computers doesn’t have it anymore so i don’t know how i can resolve this problem i replaced the battery to a new one my BIOS is F.22 and i have a HP Omen 15 DC1xxx 

Category:
1 REPLY 1

‎09-03-2024 09:28 AM

HP Recommended

Hi @DiogoSilva2,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the CMOS 502 “the CMOS is invalid.

 

To resolve the CMOS Reset Error (502), restore the BIOS.

Press enter to restart the PC.

 

If the error displays after restarting, try to restore the BIOS using a USB drive. For more information, see the "Recover the BIOS using a USB recovery drive" section of the following:

 

For desktop computers, go to HP Desktop PCs - Recovering the BIOS (Basic Input Output System).

For notebook computers, go to HP Notebook PCs - Recovering the BIOS (Basic Input Output System).

 

If restoring the BIOS fails, contact HP.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.