Problem with my computer return for warranty

[yoanPer21]

Hello I recently had a problem with my Omen PC which is 1 month old, this problem is the fact that it no longer restarts and makes a light beep 5 short and 4 rapid, I then contacted HP for help and the pc goes to the factory but the person who helped me told me that I could not recover my files in the computer as I cannot boot,How can I recover my important files and I would like to know how to get compensation for the losses? (it's not much given that the computer has had 2 problems in less than a month and this is a critical problem which prevents me from working in good conditions and with co loss of time) I would like to thank those who will respond to me. 

[WAWood]

I wish we could help you on this but we here are unable to assist you in this issue.

We are just a Community Support forum staffed by part-time volunteers not affiliated with HP.

We have no access to HP Repair Services and can not help you with issues related to those. These include Repairs, Service Centers and Technician Visits

Nor are we able to contact customers via chat, email, text, or telephone.

Since this device is still under warranty, for direct contact with HP, your best bet is to contact HP Customer Service to see what they will do for you:

https://www.hp.com/us-en/shop/cv/customerservice