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Probook 450 G7 shutting down and not turning after inserting sd card

HP Recommended
Probook 450 G7
Microsoft Windows 10 (64-bit)

I work for a IT company and we have had two laptops from two separate clients come back saying the laptop wont turn on after putting in an sc card. One laptop was able to be repaired by reseating the battery but the other one still wont turn on

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