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‎02-22-2023 11:37 PM

HP Recommended
Product: HP probook 6550b

My HP ProBook 6550b on the first start of the notebook I got the following message:

Product Information not valid

The following product information programmed into the system board is missing or invalid

Product Configuration ID

 

I already updated to the latest Bios version F.60, but this did not solve the problem.

 

I tryed a Biosconfig utility (Version 2.15A (sp52095.exe)). With the command getconfig i got a file config.txt. I am able to change some parameters with the command setconfig. I checked this in a new file config.txt. But the parameter System Configuration ID seems to be protected.

Does anyone know, which exe-file or which tool one needs for setting the Product Configuration ID on a HP ProBook 6550b?

 

Unfortunately I don't know, which command is necessary for setting the Product Configuration ID. Maybe someone can help with that:

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