cancel
Showing results for 
Search instead for 
Did you mean: 
-KSA-
New member
1 0 0 0
Message 1 of 2
97
Flag Post
HP Recommended

Product information not valid

HP Pavilion g6-1305er Notebook PC

Format HDD. Install new Windows 7 SP1 x64.  Install DriverPack Solution. One week laptop works without error. Today...
WhatsApp Image 2019-10-19 at 19.58.05.jpeg

WhatsApp Image 2019-10-19 at 19.58.07.jpeg

What the hell. Help me please. How to repair it?

1 REPLY 1
HP Support Agent
HP Support Agent
11,578 11,569 564 606
Message 2 of 2
40
Flag Post
HP Recommended

Product information not valid

@-KSA-

 

Product information programmed into the system board is missing or invalid, Hence you are getting this error.

 

Refer to this document: https://support.hp.com/in-en/document/c01443496 for  Product Information Not Valid Error Displays before the Computer Starts

 

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation