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- Notebooks
- Notebook Boot and Lockup
- Product information not valid

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10-19-2019 12:13 PM - edited 10-20-2019 04:12 AM
Format HDD. Install new Windows 7 SP1 x64. Install DriverPack Solution. One week laptop works without error. Today...
What the hell. Help me please. How to repair it?
10-23-2019 04:09 PM
Product information programmed into the system board is missing or invalid, Hence you are getting this error.
Refer to this document: https://support.hp.com/in-en/document/c01443496 for Product Information Not Valid Error Displays before the Computer Starts
Keep me posted, how it goes!
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Raj1788
I am an HP Employee