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HP Recommended
HP ELITEBOOK 8460P
Microsoft Windows 10 (64-bit)

Hi !

I have an elitebook 8460p notebook pc . several months ago i created a password on bios.

 

Today i tried to access the bios setup ( in order to remove the bios password ) But  i failed because i forgot the login password. can anyone help ??

 

I saw on the internet someone say i should contact hp support and send them serial numbers so that they can send me the solution. other people say i should find this utility 'smc.bin' but cant find where to download it.

any help is appreciated

 

 

1 REPLY 1
HP Recommended

Welcome to the HP Support Community @Mligojr2 

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

 https://drive.google.com/drive/folders/1m0NU2sPsAdlSWcn7TJynbt8D6oChbrMT?usp=sharing

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot.  ”If an HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR    “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Select   “FIRST RUN”

 

Then select model.

 

After reboot repeat same as above but this time SELECT, “SECOND RUN”

 

If you cannot boot from USB flash drive use Options in the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.