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Locked

‎07-29-2019 11:29 AM

HP Recommended
Product: ProBook 6360b
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I own an HP probook 6360b laptop. I forgot the admin password from BIOS. Please help me with a reset. I tried the method by removing the CMOS battery, I left it for 30 minutes, and I was wrong.
"The CMOS checksum is invalid, the CMOS will be reset to the default configuration and will be rebooted, please check your BIOS Setup options," CMOS Reset (502, ENTER - Reboot the system) ". This is the message that shows it to me. Refuses to delete the old password.

1 REPLY 1

‎07-29-2019 11:42 AM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

I work on behalf of HP
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