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HP Recommended

Same problem but ive been doing this for 2days, Most recent  code for my 

 

15-1387wm Notebook 15 Touch is [edited] the website is ill effective and this is truthfully really stressful. Please if youcould shoot me an email id greatly appriciate it at [Personal Information Removed]

HPwouldnt help me cause i bought this secondhand

2 REPLIES 2
HP Recommended

@R34PER 

Sorry, but the Forum Policies changed this year such that we are now prohibit from assisting customers in bypassing Admin or BIOS passwords, or in resetting those passwords.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Yeah i sat with them on the phone as they passed me aaround like a Harlot and eventually after holding 5 times for 4 different people and then them asking a whole lot of uneeded questions, tell me that because im not paying them they cant help me. 

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