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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Flashing boot block

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05-11-2019 07:47 AM
I am flash boot blocking my laptop HP split 13 x2 PC and the keyboard won't work even from fixing it and following videos and steps. While it was flash boot blocking it stopped at 77%. And it won't go on and it's been like this for 25 hours. I even tried following a step on how to fix it and when I followed it it went back to loading and still remains to get stuck at 77%. What can I do now?
05-12-2019 11:26 AM
Thank you for posting your query on HP Community,
Let's start off by performing a Hard reset on the notebook:
Before power resetting your computer, do the following:
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Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.
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Turn over the computer and look for a battery compartment door.
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If there is a battery compartment, use the steps in Reset a laptop with a removable battery.
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If there is no battery compartment, use the steps in Reset a laptop with a sealed or non-removable battery.
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I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook.
Once done, restart the computer and check.
If the issue persists, I would suggest here is to attempt a Bios recovery. You may follow the steps suggested in this support document for - HP Notebook PCs - Recovering the BIOS (Basic Input Output System)
Let me know how it goes for further assistance!
That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Jeet_Singh
I am an HP Employee