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‎01-22-2025 12:45 PM

HP Recommended

Hello @IT_WinSec, 

 

I'm sorry to just barge in into this conversation. But I was reading one of your solutions to a BSOD problem. I would be greatly appreciated if you could help me out a bit. I have been struggling on trying to wrap my finger on why my hp laptop isn't working. Again I'm sorry for barging into this conversation, but as I see it your the one who can help and is knowledgeable about this topic. Thank you for your time.

1 REPLY 1

‎01-22-2025 01:46 PM - edited ‎01-22-2025 01:47 PM

HP Recommended

Hi @BSODhelp 

 

I moved your message into your own separate thread here (away from the thread of the other customer).

Thank you for visiting and posting in the HP Support Community ! Welcome !

 

Please, share as many details about your issue as possible. Share back your product model and product number.

If you experience problems with Windows BSOD, then review these HP articles as a start

>> https://www.hp.com/us-en/shop/tech-takes/how-to-fix-blue-screen-of-death?catalogId=10051&langId=-1&s...

and

>> https://support.hp.com/id-en/document/ish_3894621-2907986-16

 

 

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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