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Olivia2019
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Re: How to access boot options to enable USB boot drive

I’ve tried everything on this thread and I still can not get the computer to recognize the usb drive..

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Re: How to access boot options to enable USB boot drive

@Olivia2019
Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • What is the operating system?
  • Have you tried running the Hardware diagnostic test on a USB port? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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