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administration password on startup HP stream model #11-y010w ii can't get passes it a number came on the screen after I entered some numbers 3 times and said system disabled [ i688207301] can someone please help me
1 ACCEPTED SOLUTION

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@zarah69

 

Reboot and enter  55475175

 

Regards,

 

DP-K

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View solution in original post

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@zarah69

 

Doucle check the halt code you've posted as it should only contain 8 digits, not 9.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

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Yeah that was an i before the number started 688207301
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@zarah69

 

I was referring to the numerical part of the halt code - is  688207301  definetely correct as it should only contain 8 digits?

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

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so what do i do now
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@zarah69

 

Upload a photo of your 'System Disabled' screen with your next post.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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20180910_072306.jpg

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@zarah69

 

Reboot and enter  55475175

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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do i go into bios f7 after putting that number in because its in a loop now

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@zarah69

 

Was the unlock code I posted accepted?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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