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‎03-26-2018 11:25 AM

HP Recommended

My mother (who would kill me if I told you her age) accidentally created a power-on password and doesn't even remember doing it. But now she is unable to get it to power on fully please help it says system disabled then has a code. the error code is [ i 59971090 ]

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2018 11:29 AM

HP Recommended

@LAMBERT050584

 

Reboot and enter  64524435

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

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4 REPLIES 4

‎03-26-2018 11:29 AM

HP Recommended

@LAMBERT050584

 

Reboot and enter  64524435

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎03-26-2018 11:54 AM

HP Recommended
It worked perfectly, Thank You very much and I hope you have an amazing day!!
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‎03-26-2018 12:07 PM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎11-29-2018 05:37 PM

HP Recommended

My mother has struck again and  accidentally created a power-on password on her new laptop she just got a few months ago and yet once again she doesn't even remember doing it. the error code is [ 64289756 ]

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