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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Stuck in Automatic Repair Loop

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09-14-2019 04:34 PM
My computer said it needed to restart to work properly and i had pressed restart and now it is stuck in Preparing Automatic Repair and has been for the past 15 hours. I am unable to get to the blue screen with the options to fix it without a long struggle and when i tried to just erase everything it said my storage was too low and none of the other options are working for me either. I dont know what to do.
09-17-2019 03:43 PM
@AnimeLover Me too 😉
Welcome to HP Community!
here's a list of steps that have fixed the "Preparing Automatic repair" screen:
Solution 1. Perform a hard reboot
If your Windows cannot boot because of the "Preparing Automatic Repair" or "Diagnosing your PC" error, you can do a hard reboot. Remove the battery and AC adapter. Next, press and hold the power button for 20 seconds and see if it will boot up normally.
If this method doesn't work, try the following solutions.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions)
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.